Great CommunicationSue Hollow Steyning 18/11/2024
Great communication from time to time to let me know how the sale was progressing. Sound advice on conveyancers to contact. Personable staff.
Absolutely FantasticLauren 02/09/2024
My experience with Osborn Frankling was absolutely fantastic from start to finish. Ben was so easy to talk to and made what is a stressful process much easier. He is realistic and honest and he really went above and beyond with his customer service. The WhatsApp group made communication really easy and e-mails were always responded to really quickly. I switched to Ben after unfortunately not having much luck with another agent and I am so glad I did. Ben works really hard and this was truly evident in the effort he put in to the sale progression. This is also true of Janet who also was wonderful in the process. I must also mention Ella who is also so lovely and easy to talk to. As an office it’s welcoming to walk in to and I felt like a valued customer. I highly recommend Ben and his team at Osborn Frankling, the experience was truly excellent from valuation to completion.
FIVE STAR SERVICEDom Nunns Steyning 01/07/2024
Ben made the experience of buying a house through Osborn Frankling relatively painless. He was always on hand to communicate and keep the process running as smoothly as possible in the face of some challenging circumstances caused by external forces. Would recommend.
Independent, honest, fair and supportive approachLisa Pilling Upper Beeding 14/04/2024
I sold my property back in April 24 through Ben after experiencing his honest and straight approach previously, when buying the same property. After my partner had died, I wanted someone who I could trust, having dealt with Ben I went through him. Both Ben and Janet made what was an emotional and tender time much easier to deal with, being supportive, keeping me up to date, and being able to chat about the process when things got a little stressful. I also liked that he was an independent agent. Thankyou both for your care and attention.
Excellent ServiceNatalie Edmonds Upper Beeding 26/03/2024
Excellent from start to finish, professional and friendly and made the process of buying my first property easy and enjoyable. Ben was there for me to answer any questions I had and would highly recommend him. Thanks again.
Great service from start to finishIan & Petra Wright Worthing 26/10/2023
We chose to sell our house through Osborn Frankling Estate Agents in Steyning after a bad experience with one of the local corporate agents who overvalued our house and promised us the earth. Ben was honest and open from the start and throughout our sale kept us regularly updated on progress and worked hard towards the end to push all parties in the chain to completion. We were unsure about using an agent outside of the area we lived in but as most buyers use online services to search for properties found this was not an issue and had viewings booked as soon as we went live. We would highly recommend Osborn Frankling and would be happy to use their services again.
Fantastic experienceDebbie Moulding Brighton 23/08/2022
Ben was amazing from start to finish and went above and beyond of what was expected. I wouldn’t have been able to do this process without him. Really friendly and prompt to answer any questions I had. Excellent communication throughout and kept me informed. I would highly recommend using Ben to sell your house. Really want to thank Ben for giving me all the advice and guidance I needed to make the process smooth and stress free! I will definitely be recommending him to anyone I know and will hopefully use him again in the future. Thank you Ben
House saleSteph 22/06/2022
Ben and the team were excellent and really helped us get the property sold. They answered our questions and supported us all the way.
Excellent personal service!Neil 02/04/2022
We used Ben & his team to sell out property, opting for a 'open house' as recommended by him yo engage high interest. We couldn't have asked for more. Ben was always on hand to answer any questions & we completed on purpose chosen. Can't recommend Osborn Frankling highly enough.
The team really go the extra mile!Katie 29/09/2021
Ella was great on the viewings and I know you did lots behind the scenes as other purchaser's wanted the house, Jan was great in keeping in contact with the chain info, and thanks again for dropping the keys into my flat in Shoreham on completion day ! We will pass on to friends and people we know that you went the extra mile.
5 Stars for Osborn FranklingJill Blake Upper Beeding 01/04/2021
House selling is supposed to be a stressful experience. Ben Frankling and his team have proved this a lie! The whole process of selling my family home has been quick, simple and professionally dealt with. It’s been a difficult time, then throw lockdown into the melting pot but Ben has made it easy, and shown great integrity whilst being polite, cheerful and gone the extra mile to be helpful. It only took him 3 days to find a buyer. Gold stars all round guys!
First class serviceMr and Mrs Hope 12/02/2021
We used Osborn Franklin Estate Agents to sell our home and purchase our new one. From start to finish we experienced a consistent, excellent service. Ben and his team called us regularly with updates as well as to guide us on the next steps that we needed to take. As far as support goes this agency has put its heart and soul into making our experience as easy and as efficient as a house sale/ purchase can be. They are proactive, understanding, informative and keen to get the job done. Ben has assisted us in areas that an agent doesn’t really need to help with but showing us he would go the extra mile. We would 100% recommend them.
Thank YouJulian 24/01/2020
Hi Ben & Team, Just to say a quick 'Thank You' to you and your staff for the efficient handling of my property sale. Your communication was prompt and helpful throughout and helped to keep the whole process as quick and stress free as possible. Good luck with the business.
No issues with the purchaseMr & Mrs B 10/10/2018
No issues with the purchase, everything was dealt with very quickly which helped with a quick purchase.
